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The Calm Spot App

Your Virtual Therapist

Terms & Conditions and Privacy

Terms & Conditions


App and The Calm Spot refers to The Calm Spot progressive web app (pwa).

Website refers to

Service refers individually and collectively to the App and the Website.


By using the App, the user acknowledges that The Calm Spot is a commercial app intended as a self-empowerment tool only and the outcome of using the information and program provided is the responsibility of the user.  It is further the responsibility of the user to seek appropriate professional help with any physical, mental or emotional issues not resolved by using the program, should they choose to do so.

App Function

When registering to use this app you acknowledge that The Calm Spot is a Progressive Web App (PWA) optimised for use on mobile phones. While the app will function fully on most tablets, laptops and personal computers, the appearance of the app may be less than optimal on screen sizes which are larger than mobile phone screens.

Refund Policy

The Calm Spot comes with a 7 day money-back guarantee. If you are not satisfied with the results you achieve when using the app as directed, please email to request a refund. (See FAQ for more info)

Although this is a 'no questions asked' policy, it would be helpful if you provided feedback as to how you used the app, what you wanted to achieve, and any other details of your experience with the app.

Privacy Policy

This policy is used to inform visitors to and registered users of The Calm Spot App regarding policies with the collection, use, and disclosure of Personal Information when using this service.

This SERVICE is provided by Sylvia Guest of More, Better NLP Therapy & Coaching and is intended for use as is.

By using these services, you agree to the collection and use of information in relation to this policy. Any Personal Information collected is used exclusively for providing and improving the Service. Your information will not be shared with anyone except as described in this Privacy Policy.

Information Collection and Use


In order to register to use this service, you are required to provide an active email address and a first name, which will be stored securely on our database for the purpose of enabling login. From time to time this information may be used to provide you with email updates and information regarding the app, however you may choose to unsubscribe at any time.

Statistical Data

The website and app use software that may collect information regarding your use of the app, including your I.P. address, pages visited and times and dates on which you use the app. However this information is for statistical/analytical purposes only and is not linked to your registration or app membership, and as such the usage details are anonymised.

Video Viewing Statistics

Videos used for this Service are hosted by Vimeo, Inc. and/or YouTube - a division of Google. Video usage may be tracked and analysed within these services for the purpose of improving the quality and usefulness of the service supplied to you. As with other statistical data, unless you choose to leave feedback on YouTube or Vimeo (where available), your usage is not linked to your registration or app membership and is therefore anonymised.

Vimeo's Privacy Policy

YouTube/Google's Privacy Policy

Payment Processing

The following Third Party services are used to process payments relating to the app:


The registration fee for The Calm Spot is processed through PayPal Pte Ltd.


Think Feel Do: Everything Humanly Possible book purchases via the app are processed by Selz.


Paypal Privacy Policy

Paypal Security Information

Selz Privacy Policy

Other Service Providers

Third-party companies and individuals may employed by this service in order to:

These third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service uses cookies to recognise your email address and password as a match for your registration in our database and are necessary for the functioning of access to the app. If you do not wish to allow cookies for The Calm Spot please do not purchase this app.


We value your trust in providing your Personal Information, and utilise commercially acceptable means of protecting it. However please remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and while we take every precaution, we cannot guarantee its absolute security. In the event we become aware of a security breach relating to your information, we will advise you as soon as is practicable and suggest appropriate action.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Please review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to these policies

These policies may be updated from time to time; please periodically review the page for any changes.

This page is effective as of 5 October 2020 and was last updated on 29 March 2021.

Contact Us

If you have any questions or comments about these policies, please contact Sylvia Guest at


This privacy policy page was created at and modified/generated by App Privacy Policy Generator

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